What does the Direct Brakes warranty cover?

Our 12-month/12,000-mile warranty covers parts and labor for all mobile brake repairs, tire services, battery replacements, and most maintenance performed by Direct Brakes in Sioux Falls and surrounding areas.

How do I claim my warranty?

Contact Direct Brakes with your service details and we’ll promptly inspect and address any issues covered by our warranty. Claims are quick and handled locally.

Are there any exclusions to the warranty?

Warranty does not cover misuse, accidents, or repairs performed outside the recommended service intervals. See full terms for details.

How long is the warranty period?

The warranty is valid for 12 months or 12,000 miles after service—whichever comes first.

Direct Brakes Mobile Service Warranty

Your peace of mind is our priority

Our Direct Mobile Mechanic Guarantee

We stand by the quality of our work. For repairs that include both parts and labor, we offer a 12-month or 12,000-mile warranty (whichever comes first) from the date of service. If a part fails due to a defect in materials or workmanship under normal use, we'll replace or repair it at no extra cost.

What's Covered

Parts Defects: Manufacturing defects in brake components we install
Workmanship: Issues arising from improper installation
Normal Wear: Premature wear within warranty period (excluding abuse)
Noise Issues: Excessive squealing or grinding not caused by external factors

What's Not Covered

Repairs where only parts are installed without labor service (90-day or 3,000-mile limited warranty)
Failures caused by accidents, collisions, misuse, or modifications
Damage from environmental conditions such as salt, hail, or chemical exposure
Issues resulting from faulty parts not supplied by Direct Mobile Mechanic
Failure due to lack of regular maintenance
Parts subject to manufacturer recalls
Damage from commercial use (towing, rideshare, delivery, etc.)
Normal wear and tear on components
Used or salvage parts installed at customer's request

Warranty Coverage Summary

Service Type	Parts Provided By	Warranty Coverage	Duration/Mileage
Brake Pads Only	Our Shop	Limited	90 days or 3,000 miles
Brake Pads & Rotors	Our Shop	Full	12 months or 12,000 miles
Brake Pads Only	Customer Provided	None	No warranty
Brake Pads & Rotors	Customer Provided	Limited	90 days or 3,000 miles

Why Different Warranties?

We offer different warranty terms because:

Pads Alone (90 days): Worn rotors significantly reduce pad life. We can't guarantee performance when reusing old rotors.
Pads & Rotors (12 months): New components working together provide predictable, optimal performance.
Customer Parts: We can't verify quality or specifications of customer-provided parts.

Important: To qualify for warranty coverage, you must present your original receipt and have performed recommended maintenance (like brake fluid flushes) at our shop.